Privacy Policy

Taxes

The prices of the products that are for sale in our e-commerce stores include the Value Added Tax (I.V.A.).

 

Client data

To make purchases in our stores or access certain services, you must register your personal data and choose a password that will allow you to access all areas that require prior identification. This will prevent you from having to re-fill them from now on. At the time you register with our secure server or place an order, your personal and home data are incorporated into our database, used only to process the order, as well as to send information about offers and services.

 

How to place an order

It's very simple. Simply add the product to the basket by clicking on the add button to the basket. You can continue to purchase other items or process the order with the products included by clicking on the "Place Order" link in the menu at the top right of the page. When you process the order, all transactions from that moment are made under a secure connection that guarantees the confidentiality of all your data. A screen prompts you for your username and password. If you are already a registered customer, you will only have to enter this data. If it is not already and you want to register, you can do it from the link to the registry located in the upper area of ​​the page, and obtain a user code and a password that will serve you for the successive transactions you make on our website. You can buy products, receive information on offers and promotions, know the status of your orders. Your personal data will be recorded in your customer card, so you will not need to refill them in subsequent purchases. You can also make the purchase without being registered. In that case, a form with the home data and the payment method must be completed, which will only be used to process the order in progress. If you are more comfortable, you can also make the purchase of almost all of our items by phone.


How to pay

The next step shows a summary of the order and the data of the customer card, to check if the shipping address is correct. You can also choose to send the order to a different address than the registered one; The shipping costs will be allocated according to the chosen destination. This page will select the payment method (Credit or debit card: Visa, MasterCard, 4B, servired, Euro 6000, Maestro Spanish and PayPal). Once chosen, proceed to finish the processing of the order by clicking on the button located in the lower zone. At that moment you will go to the bank payment gateway where you will be securely asked for your card information or access data to your Pay Pal account. Visa and Master Card have developed a system to securely make payments on the Internet. The Secure Electronic Commerce system is based on the fact that the card issuer (bank or savings bank) identifies the cardholder before authorizing payment on the Internet. Once you have entered your card number, a window of the Issuer that asks for your identification is opened. The data of your card and your password are protected by this security system from the moment of its introduction. Once the identification is completed, the Issuer informs ScanFood Europe S. L. that the purchase is being made by the card holder, so that the card can complete the process. If the identification has not been satisfactory, the Issuer informs ScanFood Europe S. L. to proceed accordingly. This window is outside the control of ScanFood Europe S. L., being the responsibility of its Issuer any incident that may arise with it, should contact that entity if it is in this situation. Finally, a page will confirm the correct processing of the order, and will display the order number. The purchase process is over.